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So why are his “Australia” copies gone?Īnd it doesn’t seem to be a matter of Australian purchases not working in Canada, either. He could buy new “Canada” copies right now. The thing is, those three titles - Cars, Cars 2 and The Grand Budapest Hotel, according to da Silva - are still available to purchase in both Australia and Canada, CNET confirmed. Apple’s terms of service suggest, however, that you can generally take your iTunes purchases with you as you travel and change iTunes stores. Me: Wait… WHAT? when did this become acceptable? /dHJ0wMSQH9ĬNET, however, did some digging and discovered what is likely the root of the issue: da Silva recently moved from Australia to Canada, thus meaning he had to change iTunes stores.
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Me: Hey Apple, three movies I bought disappeared from my iTunes library.Īpple: Oh yes, those are not available anymore. Obviously, losing three movies you paid for and only getting 3 rentals in return is a less-than-stellar deal. In exchange for the removal, Apple offered da Silva three free movie rentals. After reaching out to Apple support, he was told that the “content provider” had removed the movies from the Canadian iTunes Store. In his original tweet, Anders Gonçalves da Silva said that he had three movies disappear from his iTunes library. In a statement to CNET this weekend, however, Apple addressed the controversy and offered a bit more detail on the situation. A viral tweet over the last week has led to a lot of confusion about whether or not Apple can delete movies you’ve purchased through iTunes from your library.
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